We respond quickly to your request for service. Our consultants and technicians are always available when you need Live Remote Assistance.
We have a straightforward pricing model, which means there are no surprise charges or fees on your credit card. All our fees are one-time only.
An initial Online Wizard is conducted as a pre-diagnostic routine, allowing us to route your request to the most appropriate support desk.
Safe and Secure
A Virus-Free Application is available for download, so you can join a support session after with a Support Agent using a code we send via email.
Remote Assistance is a secure screen-sharing connection which allows our technicians to troubleshoot your system while you observe the process being performed.
We have designed the Live Remote Assistance as an easy and secure process so we can troubleshoot your computer using our proprietary diagnostic tools.